Help and support
Check the status of PaymentsPlus and other Qvalent products.
If you're an existing PaymentsPlus customer you can contact our Technical Support Helpdesk.
Reset password via email
To reset your password, click Reset My Password for Westpac customers and Reset My Password for St. George customers. You will be asked to verify your email address and the security questions that you entered the first time you signed in
Ask your administrator to reset your password
Your administrator should:
- Sign in to Product.
- Click on Administration
- Click on Manage Users.
- Select your user.
- Click "Reset Password".
You will receive an email with your login name and password.
If you are unable to do either of the above options, you can request Westpac identify you and send an email to firstname.lastname@example.org for Westpac customers and email@example.com for St. George customers.
You can contact your relationship manager, client enquiry manager or call 1300 325 402.